FAQ's

 

We strive to provide the best customer service possible!

We accomplish this by returning email questions within 24 hours at info@respiratordepot.com ®. If you need an answer immediately, please do not hesitate to contact us by phone toll-free at 1-855-922-0525.

 

What is the minimum order of respiratory masks?
A minimum order is one box of 10 masks.  Masks can also be purchased by the case.
 

Do the masks meet all safety standard acts?
Our products are all recommended by the World Health Organization.  The N95 rated masks are high quality economical respirators featuring lightweight construction for greater worker comfort and increased wear time. Adjustable nose clip helps provide a custom fit and secure seal. N95 features Advanced Electret Media. Made in USA. Meets NIOSH 42CFR84 Standard.
 

How can I order products from RespiratorDepot.com ®?
We accept orders securely over the internet or by phone toll-free at 1-855-922-0525 (BRI-GUY Websites).


Who will bill my credit card?
Your credit card will be charged by
BRI-GUY,
the owner and operator of RespiratorDepot.com ®.


Why do I need to submit my credit card on every order?
For your protection, we DO NOT keep credit card information on file once the order is processed. Please click the following link to read our Terms of Use/Privacy Policy.
 

How much is shipping?
Shipping costs are calculated based on your location and the number of items purchased, and then are determined upon checkout from RespiratorDepot.com ®. A $10.00 surcharge will be applied to all orders being shipped outside of North America. 


How long does delivery take?
All orders are processed within 24-48 hours of receiving payment.  Delivery to the U.S. can take between 12-14 business days, while International delivery can take up to 2-3 weeks delivered to your door.  We regularly ship all orders via Small Packets Airmail delivery, but can ship any method that will best meet your needs.

If faster service is required, please call us toll free 1-855-922-0525 to place your order.


How can I check on the status of my order?
You can check on the status of your order anytime by one of the following methods:

  1. E-mail us at info@respiratordepot.com

  2. Phone us at 416-922-0525 or toll-free at 1-855-922-0525 (BRI-GUY Websites)
     

What should I do if there's a problem or if I want to change my order?
At Respirator Depot®, we strive to accommodate your needs. If any changes need to be made, contact us immediately by email at   info@respiratordepot.com. Provide your complete mailing address including zip/postal code and be sure to include your order. Web orders are printed as entered by the customer. Proofreading orders before submitting them is the responsibility of the person placing the order.
 

My question is not listed in the FAQ. How do I find an answer to my question?
Submit your question via e-mail to customer service. You will receive an e-mail response and your question may be added to the FAQ page.

To notify us of a problem, simply send a copy of your order confirmation, along with a brief description to: info@respiratordepot.com.  **For all e-mail correspondence, please put your order number in the 'subject' line**

 

 

Customer Service is standing by, waiting to assist you at 1-855-922-0525 (toll-free)

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Contact us anytime with questions you might have regarding our products and services.

 

By placing an order with RespiratorDepot.com ®, you agree to our terms and conditions.


 

RespiratorDepot.com ®
(a division of BRI-GUY Products)
42 James Street

Toronto, Ontario
M8W 1L3,  Canada
Tel: 416-922-0525 or toll-free 1-855-922-0525

 
This Site Created and Maintained By:

All Rights Reserved:  Copyright ©  2005  RespiratorDepot.com